Lost gold and gems.. Support didnt help..

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Lost gold and gems.. Support didnt help..

Postby victorgrant » Wed Aug 02, 2017 7:51 am

Hello,

I am an f2p player..
Almost 2 weeks ago.. My little brother who is 5 year old buy log from shop (already have log level 2) for 34k gold and almost 250+ gems dont know the exact amount or gems.. That one extra log is usless for me as i am a f2p player how i consider to get 3 more log from chest for level 3 lol.. I asked for refund but got reply.. Our hand are tied up we cannot do any thing.. (because i am f2p) so if you are unable to help who can help did i need to contact 8 ball pool help and support lol..
Now guyz tell me what i can do..
I spent day and night playing game opening chest donate good epic cards to get
that gold and gema.. But team reply we cannot do any thing our hands are tied up.



I didn't find the right solution from the internet.
References:
https://forum.supercell.com/showthread. ... didnt-help
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victorgrant
 
Posts: 248
Joined: Tue Jun 06, 2017 3:40 am

Re: Lost gold and gems.. Support didnt help..

Postby karin » Wed Jan 17, 2018 7:15 am

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